Town & Country Veterinary Clinic
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Services     

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Preventative Care

When you love your pet like family you want to ensure their health and happiness for a longer life. Town & Country Veterinary Clinic can help you with Wellness Visits  to help catch problems early.  We offer vaccines for disease prevention, bloodwork for disease detection, and we can even come to your location with our farm call program.  With digital radiology and pain management programs we can help your animal post injury with a speedy recovery.  The vets with Town & Country also can assist with lifestyle support of a happy pet with behavioral consultations,  nutrition programs, and parasite prevention.
Digital Imaging
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Town and Country has invested in the latest digital imaging technology in order to provide accurate and efficient diagnosis options for pets in the North Country.
We offer both digital X-ray and ultrasound options, and are able to use these as a non-invasive means of diagnosing many conditions.

Digital X-ray


​The digital nature of our x-ay capabilities has allowed our veterinarians to diagnose conditions that could not have been detected through other means. Hairline fractures and arthritis as well as the size and location of foreign bodies or cancerous tumors may be seen, these images can be used by our doctors to work out a plan for treatment.
Our hospitals maintain excellent relationships with veterinary specialists so that we can electronically share the digital images on difficult cases and receive quick consultation. The images can also be burned onto a CD for clients to store with their pet's records at home.

Ultrasound
(located in the Massena office only)

Ultrasound technology is a non-invasive means of using sound waves to examine internal structures in pets. Our veterinarians are able to use ultrsound technology to examine internal organs and check for proper size, shape, location, and even blood supply to those organs. As with our digital X-rays, the ultrasound images may be shared electronically with specialists.
Pharmacy

Town and Country Veterinary Clinics offer a full service veterinary pharmacy for your convenience
Whether you need antibiotics due to an infection your pet is battling, medications for an on going condition, or products for your pet's preventive health care, you can rely on us to provide medications that are safe and effective.
With our ability to look into your pet's medical history easily, our veterinarians and staff can ensure the medications are suitable for your pet's size and species. Our products are competitively priced, and we only stock from high-quality, respectable companies.
If you need to have a prescription refilled, please call the clinic that you had your pet seen at, and a staff member will take your information. The prescription will need to be approved by the doctor and then can be picked up with an hour from approval.
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Vaccines and Screening tests

Adding a new family member is an exciting event! To make sure your new puppy or kitten lives an active and healthy life, Town and Country Veterinary Clinic recommends establishing a preventive health care plan right from their first week with you.

Vaccination and screening tests

Kittens​​ :

Feline leukemia  - Town and Country Veterinary Clinic recommends that all kittens be checked for feline leukemia. Talk with your Vet about whether your kitten should be vaccinated for this contagious disease.
Feline immunodeficiency virus - We recommend every kitten be checked for FIV. FIV can weaken a cat's immune system, making it harder for cats to fight off infections.

Feline distemper combination - Kittens are given their first distemper vaccine when they are eight weeks old. Kittens should receive booster shots three to four weeks apart until they are at least 16 weeks old and then yearly boosters for continued protection.

Feline leukemia: Kittens are given their first vaccine against felina leukemia (following a negative blood test) at eight weeks of age. They are given one booster in three to four weeks, and then they will be protected for one year. Subsequent vaccines are given yearly.
Rabies: Kittens are given a rabies vaccine as early as 12 weeks of age and are protected for one year. After the first year, the next rabies vaccine gives protection for a three year time frame.

Puppies:

Canine distemper/Parvo combination: Puppies are given their first distemper combination vaccination between six and eight weeks of age and receive a booster every three to four weeks until they are 16 weeks old. The vaccination will offer protection for one year and should be boostered every year there after.

Rabies: Can be given as early as 12 weeks, puppies are given their first rabies vaccination. This vaccine is good for one year initially, then 3 years for all subsequent vaccinations.

Lyme: The first Lyme vaccine can be adminstered at 12 weeks, then booster again at 16 weeks. This needs to be given on a yearly basis.

Spaying and Neutering:
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Spays and neuters can be done as young as 5 to 6 months of age. When your puppy or kitten comes in for his or her first health exam, our veterinarians will discuss how important this is and the suggested timing with you.​

Dental Procedures

​Good dental care for your pets not only keeps them from having bad breath and painful teeth, but it can also prevent more serious illnesses and infections that can enter through the gums and mouth. 
Veterinary dental checkups
When pets come to Town and Country Veterinary Clinic for a professional cleaning, under anesthesia, their teeth are examined, cleaned, and plaque buildup is removed both above and below the gumline. Damaged, decaying, painful or diseased teeth can be attended to and any necessary extractions performed.
On your scheduled day for surgery, please do not feed your pet after after midnight the night before. Water is ok to have.
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Laser Therapy

Laser therapy can be a huge benefit for pets suffering from arthritis pain, and can be  used to promote wound healing and quicken surgical recovery.
The concentrated light of a laser stimulates cell growth and reproduction. When cells have been damaged, as in the case of a wound or a surgical incision, the use of laser therapy encourages the body to heal quicker.
In senior animals, laser therapy has been used to treat pain associated with pet arthritis. Within just a few treatments, some pets whose lives were greatly hindered by the pain and stiffness of arthritis have been able to resume more normal activities. 
Laser therapy can be used to treat many different conditions:
*Wound therapy
*Arthritis
*Ear inflammation
*Post surgery
*Lacerations
*Infections
*Trauma

End of life care

​Saying goodbye to a faithful friend and family member is never easy.
Our staff and doctors are pet owners too, so we understand the difficult choices that have to be made when pets are nearing the end of life.
Concerns about your pet's quality of life tend to be at the center of conversation at this time. Town and Country wants you to know that we are here to help you. We can guide you through the process of euthanasia and grieving.
If you are looking for more information on determining a pet's quality of life or on making end of life decisions, these articles may also be of help:
*ASPCA End-of-life Care (link)
*The Association for Pet Loss and Bereavement: Quality of Life Scale (link)
*Defining Quality of Life (link)
*Ten tips on coping with pet loss (link)
You can choose to bury your pet at home or we offer cremation services.
Please feel free to contact us and speak with our staff and veterinarians. We are here to help you, and you will find our team to be caring, compassionate and supportive of you and your pet's needs.
Aging pets
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Pet health needs change as the body ages, our veterinarians and staff are here to help you adjust and provide a health care plan that will keep your pet as fully involved in your family activities as possible.
Dogs are considered senior when they are about seven years of age and cats are also seniors at seven to eight years of age. For a dog or cat, six months is equivalent to several human years and in the senior years, health changes can occur very quickly.
More frequent health exams are one of the ways in which the veterinarians of Town and Country can quickly identify any changes in body functioning that could be a precursor to disease. The sooner we can diagnose a condition, the easier it is to restore normal functioning and health to your pet. 
At home, pet owners can watch for changes in their pets and alert our veterinarians to any behaviors that may be of concern. Some changes to watch for include:
*Changes in appetite
*Changes in urinating or defecating
*Difficulty moving
*Changes in how they pick up and chew food
*Changes in fur texture or condition
*Increased irritability
*Decreased energy
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Veterinary surgery

The veterinarians at Town and Country Veterinary Clinic remain abreast of the best surgical practices in order to provide the safest conditions for your pet.
Procedures we perform include (but are not limited to):
*Spays                                                        *Bladder surgery
*Neuters                                                   *Exploratory Surgery
*Mass removal                                      *Eyelid surgery
*Skin fold surgery                                *Biopsies
*Foreign body removal                     *Intestinal surgery                    
*ACL repair                                             
*Ear surgery
Please remember, no food should be given after midnight the night before. Water is ok.

Diagnostic Lab​
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When illness affects your pet, a quick diagnosis can make the difference between prolonged suffering and a speedy recovery.
Town and Country Veterinary Clinic has invested in our in-house laboratory to provide the quickest diagnosis for as many different conditions as possible. From routine lab work to testing that identifies specific diseases, our lab allows us to meet the needs of our diverse client base.
Some of the testing that can be performed in our lab include:
*Heartworm/Lyme screening - Blood samples are used to check for the presence of heartworm and lyme disease. We recommend yearly testing for dogs and year round prevention.
*Fecal screening - Stool samples are checked for the presence of intestinal parasites such as roundworms, hookworms, tapeworms and Giardia.
*Urinalysis - Urine samples can be examined for kidney health, diabetes, and even the presence of infection.
*Complete blood count (CBC) - This blood test checks for the balance of different blood cell types and can give information on anemia, infection, and conditions like leukemia.
*Thyroid function - The hormones produced by the thyroid gland can affect a pet's metabolism and change his or her energy level and ability to maintain a proper weight.
*Adrenal testing - Testing the function of the adrenal glands can help diagnose conditions such as Cushing's disease.
*Feline leukemia - Our Doctors recommend that all outdoor cats be tested for feline luekemia and vaccinated to protect them from this deadly virus.
*Feline immunodeficiency virus (FIV) - This highly contagious virus has no treatment but cats can be kept comfortable and symptoms minimized with early detection.
*Parvovirus - In dogs, parvovirus is highly contagious and can be difficult to treat. Quick lab results can make all the difference.

Office Hours


Monday - Thursday: 8am-6pm
Friday - 8am-5pm (Ogdensburg Only) 
Friday- Potsdam Clinic Closed
Saturday & Sunday - Closed
Ogdensburg: 315-393-7338/ Fax: 315-393-5655/Text: 347-947-5652
Potsdam: 315-265-9113/Fax: 315-274-0172/Text: 347-947-5653
​Massena: 315-705-6653/Fax: 315-705-6583/Text: 347-947-5654

EMAIL: tacvet0904@gmail.com

After-Hours Emergency Care:


If your pet is in need of care outside of available hours, please contact:

**Veterinary Medical Center of Central New York**  
​       
Syracuse, New York
        (Not Available between the hours of 2am Friday and 8am Sunday)

         (P) 315-446-7933
**Cornell University**
        Cornell, New York
        (P) 607-253-3060

**Upstate Veterinary Specialties in Latham**
         Latham, New York
          (P) 518-783-3198
**VSES Rochester**
          Rochester, New York
          (P) 585-424-1277

**Burlington Emergency and Veterinary Specialists**
       Burlington, Vermont
       (P) 802-863-2387
**Alta Vista Animal Hospital**
       Ottawa, Ontario
      (P)613-731-6851
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 Appointment No-Show Policy
Effective January 1st, 2023


Effective January 1st, 2023
We appreciate your patience, understanding, and support. Like other vet clinics nationwide, we have seen a huge increase in demand for our services.
We try to see as many patients as we can, but unfortunately some patients still have to wait for an appointment. We keep a cancellation list of patients that need to be seen, but we still have some scheduled appointments that don't show up at their scheduled time, with no call to cancel (as we have always requested, if you are unable to make your appointment or are running late for any reason, please call and let us know as soon as you can).These "no call/no show" clients take valuable time away from other patients who need to be seen.  A "no-call/no-show" is a client who misses an appointment without canceling it. A failure to be present at the time of a scheduled appointment will be recorded in the client's chart as a "NC/NS."  If you NC/NS an appointment, in order to schedule your next appointment, you will be required to prepay the deposit (Office Call), which will then be put toward your next visit.  If you NC/NS a second time, we Will take your deposit.

***Please also note starting January 1st 2023, that there will be a small increase in the price of vet care to reflect inflation and some additional overhead costs.
We here at Town and Country appreciate your support as always!

Thank you,

Town & Country Veterinary Clinics- St. Lawrence County, New York


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  • Home
  • Our Team
    • Veterinarians
    • Technicians
    • Veterinary Assistance
    • Receptionist
    • Management
  • Promotions
  • Request Appointment
  • New Page